When attempting to launch applications located within Blackbaud Hosting Services, users on a single workstation may receive one of the following errors when clicking on the application icon:. Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server.
Protocol Driver error. Unable to launch your application. Contact your Help Desk with the following information: Cannot connect to the Citrix XenApp server. There is no Citrix ssl server configured on the specified address.